Our Collection of Your Personal Data
Your Consent to Personal Data Collection
When you carry out transactions with us, we may collect information about you which may include your full name, your identification number, nationality, date of birth, gender, ethnicity, home address, payment card details and other content you may share with us when you use our services. The list of Personal Data stated is not exhaustive and may include other relevant Personal Data (depending on the nature of the transaction).
Our Usage of Your Personal Data
Your Personal Data that we collect allows us to process your transactions with us in a timely, relevant manner. Your Personal Data further allows us to keep you posted on our latest promotions, announcements and events, as well as assist us in improving our products and services. From time to time, Llama Venture Sdn Bhd may use your Personal Data to send important notices, emails, letters, short messaging service (SMS) or WhatsApp messages – such as communications regarding our marketing and promotional activities, your purchases and policy updates/changes. As such information is crucial in your dealings with us, you are advised not to opt out of receiving such communications. We may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve our products, services and customer communications. We may also share your Personal Data with third party providers that provide services such as information processing, payment processing, order fulfilment, delivery, managing and enhancing customer data, customer service, and customer research or satisfaction surveys. To opt out of direct mail, please contact us at [email protected]
Protection of Your Personal Data
Llama Venture Sdn Bhd will take reasonable care and necessary precautions to safeguard your Personal Data against loss, theft, misuse and unauthorised access, disclosure, usage, alteration or destruction. However, in the event we are compelled or required to provide or disclose your Personal Data to any person to whom we are compelled or required to do so under the law or in response to a competent regulatory or government agency or any other person reasonably requiring the same, then you hereby consent and authorise us to do so to enable us to operate and maintain our business in a consistent manner with this Policy.
Retention of Your Personal Data and Access
We may update this privacy statement from time to time and the latest version shall apply and supersede all previous statements.
We trust that you consent and agree to the terms above with respect to our processing of your personal information. If you do not consent to the above or should you have any questions regarding your Personal Data, please contact us at [email protected]